Why basket items disappear after logging in

Introduction

If your basket items disappeared after you logged in, this is usually because the items were saved only in your browser session and not to your account. This article explains why that happens and how to save items for later.

Why basket items disappear

When you are not logged in, items added to your basket are stored locally in your browser for that session only. They are not linked to your Printed.com account. If you log in, switch devices, or clear your browser data, those session-based basket items may no longer appear.

How to keep items for later

To save your work so you can come back to it later, use either the Save as Quote or Save Job option. You must be logged in before you can use these features.

1. Log in to your Printed.com account.
2. Add your items to the basket.
3. Select Save as Quote or Save Job.
4. Find your saved items later in your account under the Quotes tab.

Where to find saved items

Any items you save using Save as Quote or Save Job will be stored in your account and can be accessed from the Quotes tab.

Need more help?

If you still cannot find your basket or saved items, try logging in with the correct account or contact Printed.com support for help.