UK If you've ordered with our tracked courier service for your delivery you can track your order by logging into My Account, find your order then click Track my order as shown below;
This will take you to your couriers website which will give you your tracking details and your consignment number.
All Royal Mail deliveries are sent First or Second Class as an untracked service. We estimate First class is 1-3 working days from the date shipped and second class is 4-6 working days from the date shipped. This is not something our team can track however you can enter your parcel number on their website or the Royal Mail app for more details and options regarding your parcel.
When can I expect my delivery?
Our system connects to show the delivery date at the time of placing your order so you can be sure to know when to expect your prints.
Check in Delivery Options at the checkout page to see the estimated delivery date of your job. You can choose the express delivery option at this stage if this is available as per your product spec, or you can choose to send by post, if that's an option.
When will my order be dispatched?
Don't worry, you will always be informed. We will send you a dispatch email as soon as your order is with our dispatch team and ready to leave us. The email will have the tracking number for your job, which you can check the next day if you have selected a tracked service as the courier will update their tracking with the parcel number once there has been a scan, this is usually shown at the latest, 11am, on day of delivery for 8am-10pm slot parcels.
What's my order's status?
You can also check the status of your order at any time by logging into your account here My Account. You can see your Orders as shown below.