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  What time should I order if I want a standard turnaround?

To get your print on a standard turnaround time, you’ll need to make sure you order before 5pm and avoid fancy finishes like White Ink, Perforation, Rounded Corners, Foiling and Personalisation, as these extras take a little more time. 

  I want to send the design direct to my client; do you still offer plain packaging?

Our print is delivered in plain packing, so if you want to create something for a client using your artwork, go right ahead! They’ll never know where they came from.

 

  Do you ship outside of the UK?

Yes! Just enter the country you want to ship to at the checkout for your quote.

  Who do you use to ship?

We use a range of different couriers and postal options depending on how fast you need your order and the product you want to buy. You can find the full list, along with pricing, on our delivery page.

  What packaging do you use?

If you choose to use your own artwork for the job, we’ll send it out for you in unbranded packaging, so it can go direct to your client with no indication that the job has been outsourced!

  How do I know what time the courier will arrive?

Standard post

Standard Royal Mail delivery times apply

 

Courier

We use different courier services for different orders, and exact delivery hours can vary, so check your courier for the exact timings.

TNT – 7am-6pm

DPD – 10.30am-6.30pm

DPD Local – 9am-6.30pm

 

Requested times - Pre 9am, Pre 10am, Pre 12pm

 

  When will I receive my package?

Our system will generate a delivery date before you place your order so you can be sure to make all deadlines. Check under Delivery information on the checkout page to see the estimated delivery date of your job.

  How do I track my order?

As soon as your order has left us we’ll send you a dispatch email and if you have chosen courier delivery you will also get a text from the courier company to keep you informed. You can use this to track your order online – just login, go to My Account and click the Tracking tab. 

  How long does delivery take?

Once you’ve factored in print turnaround time, here’s a guide for when to expect your delivery.

Standard courier delivery – 2 working days

Postal delivery – 2-3 working days

  Does the shipping vary on quantity or weight?

Delivery charges are based on weight:

 

Under 8 kilograms

Standard post – under 2 kilograms only (small parcels) £4.50

Standard courier - £5.99

Pre 9am - £19.50

Pre 10am -  £19.00

Pre 10.30am - £16.00

Pre midday - £11

 

Over 8 kilograms (8.1+)

Standard courier - £5.99

Pre 9am - £19.50 +50p/extra kg

Pre 10am - £19 +65p/extra kg

Pre 10.30am - £16.00

Pre midday - £11.00

 

Channel Islands
Under 8 kilograms - £22.00
Over 8 kilograms - Add £1.25 for every kilogram above 8

Highland
Under 8 kilograms - £8.95
Over 8 kilograms - Add 50p for every kilogram above 8

Islands
Under 8 kilograms - £22.00
Over 8 kilograms - Add £1.25 for every kilogram above 8

International shipping costs

If you live overseas, you can get a price and delivery date for your order by selecting your country from the dropdown at the checkout. Prices will differ from those listed in the above table, depending on your delivery location.

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