Terms and Conditions

These Terms and Conditions located at [printed.com/us] (Terms), and all rules, information and terms posted in connection with any products (Products) or othermaterials (Materials) made available on or through this website, all of which are incorporated herein by this reference (collectively, this Agreement), are a binding legal contract between Printed Group US Inc. (Printed), and the legal entity accepting these Terms as described herein (you). Please read these Terms carefully and be sure you understand them before ordering any Products from our site. By using our website and/or ordering any of our Products (the use of the website, together with the Products, collectively, the Services), you agree to these Terms. You should print a copy for your records.

About Us

We, Printed Group US Inc., doing business as Printed.com, operate the website printed.com/us. Printed is an e-commerce platform that offers digital printing services and digitally printed Products.

Our company is registered in Delaware, our EIN is 38-4360508, and our registered office is at Capital Services, Inc., 108 Lakeland Avenue, Dover, DE 19901.

The Relationship Between You and Us

By placing an order with us, you confirm that you are at least 18 years old and are legally able to enter into binding contracts. If you are purchasing Products on behalf of a legal entity, you represent that you have the authority to enter into and agree to this Agreement on behalf of the legal entity using or purchasing any product or service on or through this website.

After placing an order, you will get an order confirmation email from us acknowledging that we've received your order. All orders are subject to our acceptance, and we will notify you, as soon as reasonably practicable if, for any reason, we cannot process your order. The contract between us will be formed only when we send you our order confirmation email.

Availability and Delivery

Your order will be fulfilled by the delivery date listed in our order confirmation email. In exceptional cases, we may inform you of a new delivery date.

Risk and Title

The Products become your responsibility once they are delivered. Ownership of the Products will only transfer to you when we receive full payment for all amounts due for the Products, including delivery charges.

Prices and Payments

The price of the Products and our delivery fees will be as quoted on our site, except in cases of obvious error. If the pricing error is obvious or unmistakable and you could have reasonably recognized it as an error, we are not obligated to provide the Products to you at the incorrect (lower) price.

Unless otherwise stated, Product prices do not include delivery costs, and both product and delivery prices are exclusive of taxes. Taxes are added (as applicable) during the checkout process based on the final value of your order, including delivery. You are responsible for any other taxes applicable in the state or territory to which the Products are shipped. However, if the tax rate changes between the date of your order and the delivery date, we will adjust the tax you pay unless you have already paid for the Products in full before the tax rate change takes effect.

Please note that you must follow all applicable laws and regulations of the country to which the Products are delivered. We will not be liable for any breach of such laws by you.

Payment for all orders must be made by credit or debit card (unless we state otherwise). We accept Visa, Visa Debit, Visa Electron, American Express, Mastercard, and Maestro.

Once you submit your order, your card will be charged automatically. Please note that no changes can be made to orders once you've submitted them.

Product prices and delivery charges are subject to change at any time, but these changes will not affect orders for which you have already received an order confirmation email (subject to any change in the prevailing law).

Our site lists a large number of products, and it's possible that, despite our best efforts, some products may be incorrectly priced. We will try to verify prices as part of our shipping procedures. If a Product’s correct price is less than the price on our site, we will charge the lower amount when invoicing the order. Our invoices will be sent at or as soon as possible after we ship your order.

If a product's correct price is higher than the price stated on our site, we will normally (at our discretion) contact you for instructions before shipping the Product.

Specifications

We try to display and describe the printed products on our site as accurately as possible, but we don't guarantee that the colors of the products will exactly match what you see on your computer monitor or other printing systems.

By uploading any material to our site, including for the purpose of registering, managing your online account, and submitting a file or order, you agree and warrant that such material:

• is accurate (where it states facts)
• is genuinely held (where it states opinions)
• complies with applicable law in the U.S. and any country from which it is submitted
• does not contain any material that is defamatory of any person
• does not contain any material that is obscene, hateful, or inflammatory
• does not promote sexually explicit material or violence
• does not promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
• does not infringe on any intellectual property rights of any other person

You will indemnify and hold Printed, and its parents, subsidiaries, affiliates, officers, directors, employees and agents harmless against any breach by you of any of the above warranties.

We are a print-ready company and will print from the artwork provided by you (the customer). It is the customer's responsibility to ensure that all artwork complies with copyright laws and regulations (including any wording or images used). printed.com/us cannot be held responsible for any breach of these laws or regulations.

All products are printed by us strictly in accordance with any file you submit with your order. To the fullest extent permitted by law, we accept no liability for unwanted or defective products where the defect is due to an error in the file you submitted or an inconsistency between the file and your order.

Refunds, Returns, and Reprints

It is not possible to return Products for a refund unless an order was produced with the wrong specifications or to an unacceptable standard. In either of these cases, we may (at our discretion) reprint for free.

Any printing errors must be reported by email to the following address: theteamus@printed.com. Please be sure to include your job ID number in the subject line. To be eligible for a full refund, you must email us within 3 days of receiving your order. We may also require you to return your order and/or provide photographic evidence of the issue.

It is not possible to cancel an order once you have received your order confirmation.

We will notify you of any refund due via email within a reasonable period and will usually process it within 30 days of the day we confirmed you were entitled to one. We will refund the full price of a defective Product, along with any applicable delivery charges and any reasonable costs you incur in returning the item to us.

If the packaging of your order is damaged, please accept the materials from the courier and write on the provided document that you have accepted the package subject to checking. Once you confirm the materials inside are damaged, you must contact our customer service team at theteamus@printed.com so we can immediately process a reprint.

If the Product cannot be used upon delivery because there is no packaging or the contents are unusable, please do not accept the materials and mark "Refused" on the document provided by the courier. You must then contact our customer service team at theteamus@printed.com to let us know about the issue so we can immediately proceed with reprinting your order. We cannot accept a claim for lost items delivered via untracked services unless 14 or more business days have passed since the item was due to be delivered.

Vouchers and Promotions

• Promotion codes are only valid for orders placed on our website, Printed.com/us.
• Promotion codes are only valid on qualifying orders during the promotional period and cannot be applied to orders placed outside of that period.
• Promotion codes cannot be used toward the cost of Taxes or Delivery unless specified.
• Printed.com reserves the right to decline orders where, in its opinion, an invalid promotion code has been applied.
• Promotion codes are only valid on specific Products while supplies last and may be withdrawn at any time.
• Only one promotion code can be used per order.
• Promotion codes cannot be combined with any other promotion.
• In the event of product returns or agreed-upon refunds, any refund due will be for the amount paid after deducting any relevant discount.
• If only part of an order is returned or refunded, the value of the discount applied to that order will be spread proportionally across the goods. Any subsequent refund will be for the items for which a refund was agreed upon only after the proportionate discount has been deducted.
• "Free Delivery" offers apply to US standard delivery only. This includes Courier services but specifically excludes timed delivery windows.
• Where promotions are for a free or half-price item and an order contains multiple items, the discount will apply to the cheapest item in that order.
• Printed.com reserves the right to withdraw any promotional codes or discount offers without notice at any time.

Third-Party Websites and Services

When our site contains links to other sites and resources provided by third parties, these links are for your information only. If you decide to click a link to view their website or purchase services from a third party through our site, we have no liability for those services. These links should not be interpreted as our endorsement of those linked websites or the information you may get from them.

No warranty or representation is given that the information and materials in any links to third-party sites are complete, applicable, fit for your purpose, or free from errors or inaccuracies.

Since we have no control over the content of those sites or resources, please be sure to check any third-party terms and privacy notices to ensure you understand how they do business and how they use your personal data.

Confidentiality

Printed agrees to hold any personally identifiable data gathered in connection with the Services in confidence and not disclose such personally identifiable data to any other customers of Printed. Printed also agrees to hold confidential data specific to your business in confidence and not disclose such confidential data to any other customers of Printed.

Intellectual Property

You acknowledge that Printed holds copyrights and other intellectual property rights in the website and the Materials, all derivative works, and all copyright, patent, trademark, trade secret and other intellectual property or other rights to them, without any obligation to you or any third party (collectively, Printed Intellectual Property). Nothing contained in this Agreement will be construed to convey any title or ownership right in any Printed Intellectual Property to you, or any right to use any Printed Intellectual Property other than as expressly contemplated by this Agreement. You may not disassemble, decompile, translate into another computer language, or in any way attempt to reverse engineer any portion of, or to derive the source code of, this website or the Materials, or modify or make works derived therefrom. You may not remove any of Printed’s copyright, patent, trademark, or other proprietary notices contained on any Products or Services in any format or in any other documentation available to you.

Warranty

We warrant to you that any product purchased from Printed.com will, upon delivery, conform (in all material respects) to its description on Printed.com, be of satisfactory quality, and be reasonably fit for the purposes most commonly associated with that product. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND 'AS AVAILABLE', WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND PRINTED HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. PRINTED DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SERVICES, THAT THE FUNCTIONS CONTAINED IN, OR MATERIALS INCLUDED IN THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY PRINTED OR ANY OF ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY. SHOULD THE SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY CORRECTION OR REPLACEMENT.

Our Liability

We will not be liable for any losses you incur, whether actual or not, that result from our failure to comply with any of these Terms that fall into the following categories (even if such losses result from our deliberate breach):

a) loss of income or revenue

b) loss of business

c) loss of profits

d) loss of anticipated savings

e) loss of data

f) wasted management or office time

 

Nothing in these Terms excludes or limits our liability for:

• death or personal injury caused by our negligence
• fraud or fraudulent misrepresentation
• any breach of the obligations implied by Article 2 of the UCC.
• defective products under the Federal Trade Commission Act; or
• any other liability that it would be illegal or unlawful to limit or exclude.

If we fail to comply with these Terms, we will only be liable to you for the purchase price of the products ordered.

Please note that it is your responsibility to comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of such laws.

Circumstances Beyond Our Control

There may be times when we are unable to fulfill an order within your required timeline, or at all, due to circumstances or events beyond our reasonable control. Such circumstances and/or events include any acts, events, non-happenings, omissions, or accidents beyond our reasonable control, including without limitation: strikes, lock-outs, or other industrial action, terrorist action or the threat thereof, civil unrest, disruption due to general or local elections, invasion, war, the threat or preparation for war, fire, explosion, storm, hurricanes, flood, earthquake, or other natural physical disasters, epidemics or pandemics, quarantine, and any legislation, official advice or guidance, regulation or ruling (including the failure to grant any necessary permissions) or actions of any government, court, or other such competent authority. If such circumstances or events arise and they appear likely, in our reasonable opinion, to affect the delivery of products and/or the performance of any other obligation by us, we will use reasonable efforts to inform you that your order has been delayed. We will have no liability to you for any delay. If the period of delay continues for more than 30 days, you will have the right to cancel your order by notifying us via email at theteamus@printed.com, and you will receive a full refund.

Our Right to Vary These Terms and Conditions

We have the right to revise and amend these Terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements, and changes in our system's capabilities or for any other reason we deem necessary. Such changes will become effective upon their publication on our website.

You will be subject to the terms and conditions in effect at the time you order products from us unless a change to those terms and conditions is required by law or government authority. In this case, any changes made will apply to orders you've previously placed, or if we notify you of the change to those terms and conditions before we send you an order confirmation email. In this case, we have the right to assume that you have accepted any changes to these Terms unless you notify us otherwise within seven business days of receiving the products.

Entire Agreement and Third-Party Rights

These Terms (and any document expressly referred to in them) constitute the entire agreement between us and you and supersede all previous discussions, correspondence, negotiations, prior arrangements, undertakings, or agreements between us related to the subject matter of any contract.

We each acknowledge that in entering into a contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these Terms or any documents referred to in them.

A person who is not a party to these Terms or a contract will not have any rights under or in connection with them under U.S. law.

Law and Dispute Resolution

These terms and any contracts for the purchase of products through this site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by the laws of the State of New York, without regard to its conflict of laws principles.

Any disagreement, dispute, controversy or claim arising out of or relating to these Terms or the interpretation of any terms provided herein or any arrangements relating hereto or contemplated herein or the breach, termination or invalidity of any provision herein shall be settled exclusively and finally by arbitration under the rules of the American Arbitration Association.  The arbitration shall be conducted in New York County, New York, or in such other city in the United States of America as the parties to the dispute may designate by mutual written consent.

Waiver of Jury Trial

FOR THEIR MUTUAL BENEFIT, YOU AND PRINTED WAIVE ANY RIGHT TO TRIAL BY JURY IN THE EVENT OF LITIGATION REGARDING THE PERFORMANCE OR ENFORCEMENT OF, OR IN ANY WAY RELATED TO, THIS AGREEMENT.

Election Printing

 

By proceeding with any order of election materials or election-related printing, you accept responsibility for ensuring the artwork contains the correct imprint under the Federal Election Commission (FEC) guidelines. We reserve the right to refuse any orders that do not comply.

Privacy Policy

Last updated August 20, 2026

This Privacy Notice for Printed Group US, Inc (doing business as printed.com) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://www.printed.com/us or any website of ours that links to this Privacy Notice.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, your choice is not to use our website or our Services. If you still have any questions or concerns, please contact us at theteamus@printed.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full. 

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Job titles
• Usernames
• Passwords
• Contact preferences
• Billing addresses
• Debit/credit card numbers
• Contact or authentication data
• Uploaded artwork

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Checkout.com. You may find their privacy notice link(s) here: https://www.checkout.com/legal/privacy-policy.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://www.printed.com/us/terms-and-conditions

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

 

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To send your marketing communications via email, direct mail, SMS and other channels if you are opted in to receiving communications via these channels. You can opt out at any time.
  
  
• To make our site content more relevant and personalised to you.
  
  
• Internal training purposes.

 

Direct Marketing

We may send you marketing communications (via email, SMS or post) if we think that one of our products, services or offers, or those of our partners may interest you. We may use your contact and profile information, as well as the information of your site activity and purchase history and previous responses to marketing to improve the relevancy and timeliness of these communications by identifying customer groups and by personalising the content of the communications . You may opt out of such communications at any time by clicking the “unsubscribe” link found within Printed.com emails or changing your contact preferences in your account.

Other Communications:

Transactional messages: We will send all account holders transactional messages related to our services. Examples of these are order confirmation or password reset emails

Market Research: We may select customers & invite them to be involved in market research & feedback on our products and services. If you accept this invitation we will use the feedback you give us to improve the products and service we offer our customers.

Service communications: As part of your account we may use your information to contact you about changes or issues affecting the services available as part of your account, or to tell you about significant changes to our products, product ranges, terms & conditions, or privacy policy.

 

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The categories of third parties we may share personal information with are as follows

• Ad Networks
• Affiliate Marketing Programs
• Cloud Computing Services
• Data Analytics Services
• Data Storage Service Providers
• Finance & Accounting Tools
• Payment Processors
• Retargeting Platforms
• Sales & Marketing Tools
• Social Networks
• Testing Tools

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

 

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?".

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://www.printed.com/us/terms-and-conditions

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

 

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

 

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at theteamus@printed.com.

 

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, by changing your preferences in the ‘My Account’ section of our site, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://www.printed.com/us/terms-and-conditions

If you have questions or comments about your privacy rights, you may email us at theteamus@printed.com. 

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Certain U.S. state residents may opt out of tracking technologies by broadcasting an opt-out preference signal, such as the Global Privacy Control (“GPC”) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. If this signal is employed while visiting our website, we will stop data sharing immediately.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?".

Export to Sheets

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;

Participation in customer surveys or contests; and

Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Category A - As long as the user has an account with us

Category B - As long as the user has an account with us

Category D - As long as the user has an account with us

Category F - As long as the user has an account with us

Category G - As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

We collect and share your personal information through:

Targeting cookies/Marketing cookies

Social media cookies

Beacons/Pixels/Tags

Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

Category A. Identifiers

Category B. Personal information as defined in the California Customer Records law

Category D. Commercial information

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?".

International Transfers of Data

 

Any data that you provide to us may be accessed, shared, or processed by our offices and service providers, if such data transfer is necessary for the specific purpose for which you submitted your data. This may entail the transfer of your personal information across international borders. The data protection standards may differ from the standards enforced in your jurisdiction.

 

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data

Right to access your personal data

Right to correct inaccuracies in your personal data

Right to request the deletion of your personal data

Right to obtain a copy of the personal data you previously shared with us

Right to non-discrimination for exercising your rights

Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)

Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)

Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)

Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Minnesota)

Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)

Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at theteamus@printed.com, by visiting https://www.printed.com/us/support or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at theteamus@printed.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

Financial Incentives

"Financial incentive" means a program, benefit, or other offering, including payments to consumers as compensation, for the disclosure, deletion, sale, or sharing of personal information.

The law permits financial incentives or a price or service difference if it is reasonably related to the value of the consumer’s data. A business must be able to explain how the financial incentive or price or service difference is reasonably related to the value of the consumer’s data. The explanation must include:

a good-faith estimate of the value of the consumer’s data that forms the basis for offering the financial incentive or price or service difference; and

a description of the method the business used to calculate the value of the consumer’s data.

We may decide to offer a "bona fide loyalty program" under Colorado law, or a "financial incentive" under California law (e.g., price or service difference) in exchange for the retention, sale, or sharing of a consumer’s personal information.

If we decide to offer a financial incentive, we will notify you of such financial incentive and explain the price difference, as well as material terms of the financial incentive or price of service difference, including the categories of personal information that are implicated by the financial incentive or price or service difference.

Under California law, the value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable program, less the expense related to offering those products, services, and benefits to program participants.

If you choose to participate in the financial incentive you can withdraw from the financial incentive at any time by emailing us at theteamus@printed.com, by visiting https://www.printed.com/us/support, or by referring to the contact details at the bottom of this document.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".

 

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

 

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at theteamus@printed.com or contact us by post at:

Printed Group US, Inc. PBM 7368 1w. Winter Street 2nd Floor Delaware, Ohio 43015

 

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, you may email us at theteamus@printed.com. 

Cookie Policy

This Cookie Policy describes how The Printed Group Ltd (“Printed.com”, "we", "our", "us") uses cookies and similar technologies across the Printed.com Site and Services. For more information on our general data privacy practices, please see the full Privacy Policy.

What are cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to our website. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.

After you register on the Printed.com Site and/or Services, we may connect information we collect from the Cookies set by us and our partners with other information received from you. The provision of your data via Cookies is voluntary except for those Cookies that we place on your device because we need them for the performance of our Platform and our services.

Disabling Cookies 

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Disabling cookies will usually result in disabling certain functionality and features of our website. We would therefore recommend that you do not disable cookies, that is of course entirely at your discretion.

The Cookies We Set

Purpose	Explanation
Account and authentication	If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your site preferences after you log out.
Security	We use cookies to enable and support security features, prevent fraud, and protect your data from unauthorised access. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Orders processing	Our website offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it correctly.
Surveys	From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
Preferences and features	In order to provide you with a great experience on our websites we provide the functionality to set your preferences for how our sites run when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through our site.

Purpose	Explanation
Advertising and affiliates	The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest. The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.
Affiliates	Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
Analytics and performance	We use cookies to analyse how our visitors use the Site and/or Products and to monitor performance. These cookies help us to identify and fix errors, understand, and improve services, research and test out different features, and monitor how our visitors reach our sites.
User testing and optimisation	From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
Social logins	We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Amazon, Facebook, Instagram, LinkedIn and Google, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Here are some options for managing the third-party Cookies used by our Ad Partners:

You are able to opt out of third-party advertiser and ad network placement of Cookies or targeted advertising generally by visiting the following links: Network Advertising Initiative; Digital Advertising Alliance; European Interactive Digital Advertising Alliance (for users in the EU); The Digital Advertising Alliance of Canada (for users in Canada).

You can opt out of tracking by Google Analytics and Google Analytics Demographics and Interest Reporting services by visiting Google Ads Settings or by downloading the Google Analytics Opt-Out Browser Add-on.

Please note: If ads or other features on our websites are provided by third parties, those parties set and use their own Cookies that are subject to those third parties' privacy notices and policies. Printed.com does not have access to, or control over, these Cookies. Also, if you respond to ads posted by third parties or submit information to third parties via our websites and/or Services, such third parties receive information about you subject to their individual privacy policies.

Do Not Track Signals

We do not currently respond to 'Do Not Track' signals and similar settings or mechanisms. When you use the website and/or Services, we try to provide a customised experience.