Q: How do I set up my artwork for print?

Do you provide downloadable templates? Yes! On our product pages, you’ll find free PDF templates to help you set up your artwork for print. Each template is pre-built with the correct bleed and safe area, so your design is ready to print perfectly. What is bleed? Bleed is the extra area that extends past the edge of your final document size. Adding bleed (at least 0.125" on all sides) ensures your design prints edge-to-edge with no white borders. Some products may need a different bleed size - check our templates or Artwork Editor for details. What is safe area? The safe area is the margin inside your document where important elements should stay. Keeping text and key design parts within the safe area prevents them from being trimmed off during finishing. Our templates and Artwork Editor show you the recommended safe area for each product. What’s the difference between RGB and CMYK? RGB (Red, Green, Blue) is the color mode used for screens. CMYK (Cyan, Magenta, Yellow, Black) is the color mode for printing. Always set up your artwork in CMYK for the best results. Why do I need to embed fonts? If fonts aren’t embedded, another computer may substitute them with defaults, changing the look of your design. Embedding fonts locks them in so your print matches your original file. Which file type should I upload? Please upload a print-ready PDF or build your design using our Artwork Editor for the best quality and smoothest results.

Q: What is the difference between your Economy and Standard Retractable Banners?

Economy Retractable Banners: These are our most cost-effective option, designed for budget-conscious buyers and short-term promotions where you need an impactful display that is lightweight and easy to manage. Print: Digital full color, single-sided Material: 15oz Smooth Vinyl Display Size: 33.5" x 80" Stand Material: Silver metal Stand Finishing: Two metal feet Method of Banner Attachment: High-bond adhesive tape Pole: Foldable Carry Bag: Black polyester Weight (Excluding Packaging): Approximately 7.25lbs Standard Retractable Banners: These feature a wider display area and are built with a more robust retractable banner stand that provides extra stability in high-traffic areas, making them ideal for frequent use or professional trade show environments where you want a more substantial presentation. Print: Digital full color, single-sided Material: 15oz Smooth Vinyl Display Size: 36" x 78.5" Stand Material: Silver aluminium metal Stand Finishing: Two endcaps Method of Banner Attachment: Velcro Pole: Flip-lever adjustable Carry Bag: Black soft-sided Weight (Excluding Packaging): Approximately 12.5lbs

Question 1

How long will my print take to arrive?

Accepted Answer

Find out how quickly you can get your print by filling out your selected options in the product builder, and check the delivery choices in your cart once you've added the product. Once your order has shipped, you’ll receive an email with a tracking code. You can also track the status of your delivery anytime by logging into your account and checking the Orders page.

Question 2

How do I set up my artwork for print?

Accepted Answer

Do you provide downloadable templates?

Yes! On our product pages, you’ll find free PDF templates to help you set up your artwork for print. Each template is pre-built with the correct bleed and safe area, so your design is ready to print perfectly.

What is bleed?

Bleed is the extra area that extends past the edge of your final document size. Adding bleed (at least 0.125" on all sides) ensures your design prints edge-to-edge with no white borders. Some products may need a different bleed size - check our templates or Artwork Editor for details.

What is safe area?

The safe area is the margin inside your document where important elements should stay. Keeping text and key design parts within the safe area prevents them from being trimmed off during finishing. Our templates and Artwork Editor show you the recommended safe area for each product.

What’s the difference between RGB and CMYK?

RGB (Red, Green, Blue) is the color mode used for screens. CMYK (Cyan, Magenta, Yellow, Black) is the color mode for printing. Always set up your artwork in CMYK for the best results.

Why do I need to embed fonts?

If fonts aren’t embedded, another computer may substitute them with defaults, changing the look of your design. Embedding fonts locks them in so your print matches your original file.

Which file type should I upload?

Please upload a print-ready PDF or build your design using our Artwork Editor for the best quality and smoothest results.

Question 3

Which stock should I choose?

Accepted Answer

The kind of paper or material you choose for your print will affect how your colors look. For example, uncoated paper creates a softer, more muted finish and is great for writing on, while coated papers and materials are best for bright, vibrant colors.

Don’t forget to consider weight as well:

Text vs. Cover

Text stock is lighter and more flexible - think Brochures, Flyers, or the inside pages of a book.
Cover stock is thicker and sturdier - perfect for Postcards, Business Cards, or book covers.

lbs (Pounds) vs. pt (Points)

Pounds (lbs) measure paper weight - the higher the number, the heavier the stock. An 80lb text sheet is thinner than an 80lb cover sheet, as they’re measured on different scales.
Points (pt) measure thickness. One point = one-thousandth of an inch. For example, 10pt cover stock is 0.010" thick.
An 80lb text stock is roughly 4pt, and an 80lb cover stock is roughly 10pt, however this can differ per paper type.

Boards and materials

While standard paper stocks are typically measured in pounds (lbs) or points (pt), some large format and specialty materials use different measurements depending on the product.
oz (Ounces) are commonly used for banners, fabrics, and flexible signage materials. A higher ounce number typically means a heavier, more durable material. For example, a 9oz Banner is lighter and more flexible than an 15oz Banner.
mm (Millimeters) & inches measure material thickness and are often used for rigid signs and large format boards, such as Foam Board or Corrugated Plastic. Thicker boards are generally more rigid and durable, while thinner options are lighter and easier to display or transport.

Question 4

Can I get free shipping on my order?

Accepted Answer

Yes - free shipping is available on selected orders. Depending on the shipping zip code, orders may qualify if the total weight is under 10 lb.

If your order qualifies, you’ll see the free shipping option at checkout.

Question 5

What is a Retractable Banner and what does it do?

Accepted Answer

A Retractable Banner (often called a pull-up banner) is a portable, self-contained display stand where the printed graphic rolls down into the base for safe storage and transport.
These banners are your easy-to-display marketing stars! Just unroll them at trade shows, conferences, or right inside your storefront, and get ready for customers to roll in.

Question 6

What is the difference between your Economy and Standard Retractable Banners?

Accepted Answer

Economy Retractable Banners:

These are our most cost-effective option, designed for budget-conscious buyers and short-term promotions where you need an impactful display that is lightweight and easy to manage.

Print: Digital full color, single-sided
Material: 15oz Smooth Vinyl
Display Size: 33.5" x 80"
Stand Material: Silver metal
Stand Finishing: Two metal feet
Method of Banner Attachment: High-bond adhesive tape
Pole: Foldable
Carry Bag: Black polyester
Weight (Excluding Packaging): Approximately 7.25lbs

Standard Retractable Banners:

These feature a wider display area and are built with a more robust retractable banner stand that provides extra stability in high-traffic areas, making them ideal for frequent use or professional trade show environments where you want a more substantial presentation.

Print: Digital full color, single-sided
Material: 15oz Smooth Vinyl
Display Size: 36" x 78.5"
Stand Material: Silver aluminium metal
Stand Finishing: Two endcaps
Method of Banner Attachment: Velcro
Pole: Flip-lever adjustable
Carry Bag: Black soft-sided
Weight (Excluding Packaging): Approximately 12.5lbs

Question 7

Do these banners include the hardware?

Accepted Answer

Our full Retractable Banner kits come complete with everything you need: the high-resolution printed graphic (pre-installed), the spring-loaded aluminum base, and a black carrying bag.

Question 8

How do I set up my Retractable Banner?

Accepted Answer

Setting up your Retractable Banner is fast and simple, usually taking less than 60 seconds with absolutely no tools required. Here is how you can get your display ready in three easy steps:

Place the metal base flat on the floor in your desired location.
Assemble the support pole and insert it securely into the slot on the base.
Gently pull the banner up by the top rail and hook it onto the top of the support pole.

When your event is over, simply unhook the top and let the banner carefully roll back down into the base for safe keeping!

Booklets & Catalogs

Business Stationery

Business Branding

Wedding Print

Retractable Banners

Economy

Standard

Our stocks

Smooth Vinyl

Smooth Vinyl

Available thickness

Best for

Credentials

The range

Mesh Banners

Vinyl Banners