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Announcing the printed.com customer charter

Here at printed.com we’re dedicated to giving you the best possible experience with us. Whether you’re ordering business cards, flyers, posters, stickers or any of our other products we want to provide you with the highest possible level of service from start to finish. Here our best customer charter experience:

printed.com Customer Charter

To prove this to you, we have drawn up the printed.com customer charter, detailed above, which acts as our promise to you. It’s a bit like us making the Brownie promise, minus overbearing Brown Bird.

Also, as our founder, Nick Green promises to you “We will supply you with the highest quality product at the best possible price; supported by a caring and dedicated UK based customer service team. Here at printed.com we believe that it is really important that we deliver you peace of mind at all times when using our service, which is why we are making the following promises to you”

Don’t forget to four reasons to choose Printed.com

  • We are committed to making our customers happy: If you’re not happy with your order, we promise to reprint it straight away, or offer you a full refund, it’s the printed promise.
  • Get points for every pound you spend with Printed.com: Spend your printed points on business costs from stock images to stationery or fun purchases from iPads to DVD players.
  • Great UK-based Customer Service: Our team is available from Monday to Friday, 8:30am to 6:30pm. We’ll respond quickly to any email or phone query and resolve any problems relating to print jobs within 24 hours
  • We stay on top of technology: With a close eye on the marketplace, we invest heavily in our state-of-the-art printing plant, so you get the highest standard of digital print.

Enjoying Printed.com? Don’t forget to leave your comment below and don’t hesitate to contact us for any doubt you might have.

About the author

Bex is our Creative Content Manager and lover of all things community. When she's not glued to her phone you can find her out cycling in the Chiltern Hills or braving the London commute on her Brompton.

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